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Text Fraud Alerts

 

Keeping your account safe and secure is our highest priority. We have added Tex Fraud Alerts as part of our debit card protection program. When potential suspicious activity is detected on your White State Bank debit card, you will receive text alerts. If you receive a "fraud alert," reply Yes or No to confirm or deny the activity. If you reply No (the activity is fraudulent), you'll quickly receive a follow up text with a phone number that you'll need to call to discuss next steps with a SHAZAM fraud specialist. We also automatically block your debit card to prevent any additional fraudulent activity.

If you reply Yes (the activity was legitimate), you can continue to use your debit card as normal. if you don't reply to the text, or your phone number is not a mobile number, we'll attempt to reach you via automated voice call.

Text message alerts from: 72718

Automated phone calls from: 855-219-5399

Make sure to save these numbers to your contacts so you don't miss any alerts. This protection to your debit card is automatic and text message alerts are free.

 
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